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Fast service, friendly staff.

The staff were friendly, attentive, patient and knowledgeable. They are car people and so they were delighted to explain the technology. There was no sales pressure;; rather the approach was one of a fount of information, and that included the pros and cons or an honest appraisal of any issue.

Always happy and satisfied with the level of service received from Erinwood Ford. Martin Menzies in sales always goes above and beyond to ensure my needs are met.
I’ve been a loyal customer for 8 years and would not look to go anywhere else.

I recently purchased a car and couldn’t be happier with the entire experience! From the moment I walked in, I felt welcomed and well taken care of. The staff was friendly, knowledgeable, and patient, taking the time to answer all my questions and guide me through every step of the process. A big shout out to Graham Townsend for such a great experience highly recommend.

The whole experience was smooth and stress-free — no pressure, just genuine support to help me find the right vehicle for my needs. I truly felt they had my best interest at heart. Driving away in my new car was such an exciting moment, and I’m beyond thrilled with my choice.

I highly recommend them to anyone looking for a positive, hassle-free car-buying experience.

My experience at Erinwood Ford has been excellent so far. Very friendly, cooperative staff and prompt response. I would certainly recommend this location to my friends.

Incredible sales and service team. I would highly recommend. James Perruzza was truly the best sales person we could have worked with. The whole process was seamless.

My recent experience at Erinwood, Ford was excellant. I feel as if I actually was part of the entire staff (I spent Sat to buy FIL's car and the back Monday to select one for me). Dave Grittani was incredibly helpful, professional, and made the whole process smooth and stress-free. If my father-in-law (Lou) hadn't needed a newer car, I might not have traded my 2020 Escape in at this time. Thank you Dave for every thing.
Victoria

All around great experience from the very first time entering the dealership until the delivery of my vehicle.

I have been there since 2016, very good service without oversell the services I do not need.

update in July 2025:
Gillian and the Ford service team provided an outstanding experience. They quickly diagnosed the issue with my car and completed the repair the same day. I truly appreciate their efficiency, professionalism, and excellent customer service. Highly satisfied and grateful for the smooth, hassle-free process!

Outstanding Service from Martin at Erinwood Ford!

I can’t say enough good things about Martin at the Erinwood Ford dealership. He was absolutely amazing and supported my son from start to finish in buying his very first car. Martin was patient, knowledgeable, and truly went above and beyond to make the experience smooth and memorable.

He took the time to answer all of our questions, explained everything clearly, and made sure my son felt confident and comfortable every step of the way. It’s rare to come across someone so genuinely invested in customer care.

Thank you, Martin, for your professionalism, kindness, and dedication. You made a milestone moment even more special for our family!