Martin Menzies was a shining beacon of customer service. He treated me and my family as if we were his own, and made me feel like he was truthfully looking out for my best interest. He made buying and taking care of essentials for my first vehicle as simple as a hand clap. His coworkers were also welcoming and very pleasant. They are all a joy to interact with.
They completely understood the assignment when I described my needs and were patient in answering my questions. They worked quickly, and efficiently, and were attentive and communicative for any tasks that were taking longer than anticipated

Review update 01/2026

I purchased with them again!
I had an amazing experience with Erinwood ford. I got into an accident and had to quickly replace my vehicle. Their stock was well maintained, and their staff incredibly helpful. Martin Menzies is an exemplary member of the team. Him, Graham Townsend, Lukas Dulny and Chevon Jackson really support the mantra of Ford Family. I felt supported, cared for, and that I could put trust in the value of what I was offered. I loved the service and I LOVE my new car!

I picked up my new Ford Escape from Doug Keen and I just wanted to say what a pleasure it was dealing with him and he made my decision easy and effortless. Thank you Doug for the amazing experience.

Perfect!! This was a great experience. We started with a e-mail and found a great vehicle and a great Salesman in Dave Grittani. He dealt with us at a professional and personnel level and then blew us away with his hands on the finalization of the sale and introduction to the vehicle. It is the first time in my past 30 yrs of buying vehicles that a salesman took the time to go over every aspect of the sales agreement, not passing us off to one to three different people, and then took over an hour to go over the vehicle and assisted us with the set ups and the operations of our New Vehicle. We were totally blown away to his attention to detail and more importantly his attention to US, the customer. I am and will recommend You and all of my co-workers and family, if your in the market for a Ford, first call Dave Grittani. We personnal drove over 2 hours and saved thousands. It was worth the drive.

Martin was awesome to work with—super friendly, honest, and zero pressure. He actually listened to what I wanted and made the whole process easy and stress-free. If you’re buying a car and want someone who genuinely has your best interests in mind, ask for Martin. Highly recommend!

a great experience overall . Doug Keen always delivers

Shawn Moon, the service manager at Erinwood is an absolute professional. He was excellent to deal with.

I had a horrific experience at another dealership where they left superglue all over my car. Shawn helped me resolve the issues and kept following up. I can't say enough good things about about him and the service department at Erinwood.

My only regret is not buying my Mach E from them.

Great service, quick and efficient and appreciated the honesty when work that didn't need to be done

Highly recommend the honest, knowledgeable and professionalism of Chev Jackson at Erinwood Ford. After searching a few dealerships for a new car, Chev was a breathe of fresh air who treated us with respect. Chev went the extra mile to find us the right vehicle with no pressure and the after sales support with financing and warranty options was excellent. If you are looking for a professional sales person and dealership I highly recommend Chev Jackson at Erinwood Ford. - Julie from Burlington